3 patients have unopened results right now:
-
Patient #1
STD screening results, sent 3 days ago. No reminder sent yet.
-
Patient #2
Blood panel results, sent yesterday. Still within the normal window.
-
Patient #3
Thyroid panel, sent 5 days ago. 1 reminder sent, no response.
Recommended actions:
- Patient #1: Send first reminder (email or WhatsApp)
- Patient #3: Create a call task for staff — digital reminders haven't worked
Want me to send a reminder to #1 and create a call task for #3?