Here's your revenue leakage breakdown for the last 30 days:
6 patients missed their appointments and never rebooked. 4 received reminders, 2 had no follow-up at all.
Fix: I can auto-trigger a rebook sequence within 2 hours of a no-show.
34 patients received results but haven't scheduled the recommended follow-up. Average days since results: 18. Most common: blood panel retest (14), hormone check (8).
Fix: Send a gentle reminder with one-tap booking link. I have the messages drafted.
127 patients haven't returned in 90+ days. Breakdown: 68 check-up overdue, 34 retest overdue, 25 program continuation. This is the biggest pool.
Fix: Launch warm reactivation — personalized by visit type. Say "Launch warm reactivation" and I'll prepare it.
Total estimated leakage (30 days)
€44,968
Quick wins I can do right now:
1. Auto-rebook the 6 no-shows → say "Rescue no-shows"
2. Nudge 34 follow-up patients → say "Send reminders to overdue"
3. Reactivate 127 lapsed → say "Launch warm reactivation"
Which one should I start with?