Operations
Tuesday, March 3, 2026
€11.8K
Revenue
at risk
47
Patients need
action
€76K
Re-engagement
potential
No-show rescue 5 Results pending 8 Follow-up overdue 34
Patients inactive for 90+ days. Pulse can draft and send re-engagement campaigns by segment.
254 inactive patients across 3 segments
~€76K potential revenue
🟡

Warm — 90 to 180 days inactive

127 patients
Avg. lifetime value: €310
Best channel: Email
~€38K
🟠

Cooling — 180 to 365 days inactive

84 patients
Avg. lifetime value: €290
Best channel: Email + SMS
~€25K
⚪

Cold — over 365 days inactive

43 patients
Avg. lifetime value: €280
Best channel: SMS
~€13K
✨ Pulse Smart Campaigns Campaigns are PHI-safe — no medical data in outreach. Messages personalized by visit history and preferred language.
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